Terms & Conditions

Installation Work

i)                    Electrical installation work will comply with BS7671:2008 and any amendments in force at the time of the works.

ii)             All electrical installation work will comply with applicable Building Regulations in force at the time of the works.

iii)            Where work is to extend or modify existing circuits, estimated costs assume existing circuits are safe and in adequate condition. Any works required to bring these circuits up to standard will be at additional cost.

iv)            Where carpet or floor coverings require lifting, best endeavours will be made to avoid damage and to refit to an acceptable standard. However, employing a specialist fitter may be prudent, to effect a fully satisfactory reinstatement.

v)            Chases to walls, etc will be left un-filled. Final finishing of skim coat plaster and final decoration is excluded unless otherwise stated in the quotation.

vi)           Where it is necessary to lift floor boards, best endeavours will be made to refit and secure.

vii)         We will endeavour to undertake installation work to a clean standard. However, some additional vacuuming and cleaning down of surfaces should be expected afterwards. Any equipment susceptible to damage from dust (eg video or computer equipment) must be removed from the work area prior to  arrival.


New Consumer Unit

i)             Installation of new consumer units (fuse board) is subject to the whole installation being tested to ensure it is safe to be connected to a new consumer unit. This is a legal requirement under Part P Building Regulations. The basic cost for this is included in the installation cost.

ii)             Any faults found during the above testing which are deemed unsafe, must be rectified prior to that circuit being reconnected to any new consumer unit. Any costs for such work are not included. Such issues will be brought to the clients attention as soon as is practical during works.

iii)           In particular it may be necessary to install new main services bonding to water, gas or oil supplies. This is especially common on properties built during or prior to the early 1970s and again these are at additional cost unless agreed otherwise beforehand.

 

Testing and Inspection specific

i)              Test and Inspection services are those including test as detailed in BS7671 GN3 and Portable Appliance testing.

ii)              Test results and measurements are deemed to be valid on the day of testing.

iii)            The scope of testing and inspection will be agreed prior to commencement of tests. This may require a site survey before testing commences.

iv)            Where free access to circuits, fixtures and equipment is not possible, the Limitation of inspection & test of sunch items will be made known. Heavy furniture such as book cases and wardrobes and appliances such as washing machines will not be moved to gain acces to plugs or sockets. Built in kitchen furniture will not be tampered with. Any such operational Limitation will be made known on the report.

v)               All safe Electric will not be held liable for inspecting or testing any circuits, fixtures or equipment not made known to All Safe Electric and agreed upon in the scope of testing iii) above.

(vi)      All safe Electric will not inspect ant test loft spaces unless specifically agreed prior to testing.

(vii)     R1+R2 dead readings or Zs live testing are taken on circuits. Where R1+R2 readings are taken a calculated Zs reading will be recorded. Likewise where a Zs reading is taken a calculated R1+R2 reading may be recorded. Dead reading are preferred over live measurements in line with current electrical safety laws.

          Both R1+R2 tests and live Zs tests are taken on socket circuits

(viii)    Insulation resiatannce may be taken between Live + Netral and Earth to avoid damage to sensetive equipments such as dimmer switches, neon indicators.

 

Exclusions:

i)               Clearing and / or moving of furniture and other items blocking access to work areas are not included.

ii)             Except where detailed, builders work (creating of holes larger than 50mm diameter, creating of support structures, etc) are not included.

iii)            Re-decoration and final making good is excluded from quoted costs, unless specifically detailed as included.

iv)             Removal from site and disposal of rubble, fittings, wiring, materials, general waste and packaging is not included.

 


Pricing:

i)               Estimated costs assume continuous and unhindered access to the site by prior arrangement with the client.

ii)             Unless stated otherwise, the costs quoted assume standard working hours between 08:30hrs – 18:30hrs Monday to Friday inclusive. Work required by the client outside these hours may attract premium rates.

iii)           Estimates are valid for 30 days from the date of the quote.

iv)           All quotation and estimates are subject to revision if there are any changes to the nature or extent of the requested work. This may apply to both labour and materials. However the quotation will not be amended without your consent.

v)            We reserves the right to amend any accidental error or omission without liability.

 

Cancellations, delays or major amendments:

i)             In the event that you would like to cancel or amend your electrical works, it is your responsibility to notify All Safe Electrics verbally at least 24 hours before work commences.

ii)            All Safe Electric reserves the right to impose a minimum call out charge of £55.00 per contractor, plus any non-refundable goods if a minimum of 24 hours verbal notice is not given.

iii)           We will confirm any charges upon confirmation of cancellation.

 

Risk and Title of Goods:

i)              The risk in all goods supplied shall pass to the Client upon delivery.

ii)             All goods supplied shall remain our property  until all sums due have been paid in full.

 

Customer Satisfaction

 

i)              If you are not wholly satisfied with the works then you should give notice in writing within 48 hours to give  our insures, the opportunity of both inspecting such work and allowing any remedial work to be carried out.

ii)             We will treat all complaints with urgency and in a discreet manner. All complaints will be logged for future reference and we will strive to keep you updated and informed throughout the whole procedure.


Warranty:

i)              We warrant our installation work to be defect free for a period of six months from the invoice date.

ii)             All general materials such as switches, sockets, lighting pendants and other domestic face plate accessories usually carry a manufacturer’s guarantee which in some cases could be as short as 3 months.

iii)           Cover does not extend to goods supplied by others, physical damage, willful misuse or instances where the installation has been altered or tampered with by you or third parties. The warranty also excludes fair wear and tear, lamps, fuses or other consumables.

iv)           Where projects involve works by third party trades, any damage to the electrical installation by third parties shall remain your responsibility. Any rectification costs must be paid by you prior to commencement of second fix. Recovery of such costs from any third party shall be the your responsibility.

v)            Security alarms will be fitted with tamper seal on main panel. All warranty is void if this is broken. Request of engineer code will also void any warranty

vi)           If you ask us to visit you for a fault which is not covered by this warranty or is subsequently found to be due to user error, user damage or because of something that you have done to cause the problem, our standard charges will be applied.


Payment:

i)              Unless agreed in writing, payment in full should be made on completion of the specified works. Advance payment is required prior to testing & inspection services.

ii)             Larger projects may require deposit before work, as stated in an estimate (if applicable)

iii)           Where projects involve separate first and second fix works, part payment may be due on completion of first fix (see estimate for more details)

iv)           Payment is accepted by cash , cheque or bank transfer.

v)             In the event of any non payment we reserve the right to withhold any certificates for work carried out until such payments are made.

Check our company on the NICEIC web site www.niceic.com

Tel. 01962 861061

Mob. 07789097637

All Safe Electric, 2 Wychwood Place, Winchester, Hampshire SO22 6BE

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